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Specialized recall – Applies to batteries of first generation Turbo Levo and Kenevo models

Specialized are voluntarily recalling a small number of battery packs sold as original equipment or aftermarket spares for their first-generation Turbo Levo and Kenevo eMTBs (manufactured between November 2017 and March 2019).

All Specialized bike batteries are designed and tested to meet or exceed industry standards for water resistance. With a small number of battery packs (estimated at less than 15%), if conductive water (i.e. containing salt or chlorine) penetrates the seal around the control panel, e.g. through repeated pressure-washing, and reaches a specific very small area of the battery pack’s protection circuit board, it can in very rare cases trigger a short-circuit that would bypass the multiple layers of protection built into the battery pack. In sufficiently charged battery packs, this can potentially lead to a thermal runaway event, posing fire and burn hazards.

If your battery pack is affected, your authorised Specialized dealer will reseal the control panel completely free of charge.

Visit Specialized’s website to find out which battery models are affected by this recall.


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